Terms and Conditions - Self Build Conservatories Direct!

1. Definitions: This agreement is between Self Build Conservatories Direct, hereafter called "The Company" and the purchaser of the customer. The goods to be supplied under the agreement are to be made specifically for the customer and consequently cannot be used elsewhere.
2. The glass: used is of merchantable quality and considered fit for the purpose intended and the company will not accept liability for imperfections of a minor or insignificant nature. While every effort will be made by the Company to make good any reasonable complaints regarding blemishes and scratches, it should be understood that our own guidelines follow those set down by the glass and glazing federation.
3. The customer: acknowledges that condensation is dependant upon a number of variable factors, some of which may be favourably affected by the installation of double glazing and some of which may not, and the company therefore does not guarantee that the installation of double glazing will affect the incidents of condensation.
4. Sound Reduction: No specific representation regarding performance of double-glazing should be made, it being agreed that a certain sound reduction can be expected.
5. Cleaning and Maintenance: It is recommended that frames supplied by the Company should be cleaned with warm soapy water at regular intervals (generally not exceeding 2 months). Hardware (hinges, handles etc) should be lubricated not less than once a year. Failure to carry out these points will affect your guarantee.
6. Guarantee: The PVC-u product is guaranteed for ten years and the sealed units five years but this guarantee is invalidated if the materials have been misused, abused or neglected or if full payment has not been made.
7. Payment Terms: At the time of entering into this agreement a deposit equivalent to 100% of the price stated together, with the VAT payable thereon at the prevailing rate. Any balance of the price stated, together with the VAT payable thereon at the prevailing rate, is due and payable ten days prior to delivery. The purchaser shall not be entitled to withhold payments by reason of alleged minor faults. The Company will investigate any alleged defects within 10 days after payment in full of the balance payable. Balance of payment can be made in cash, bankers draft, building society draft or credit card. Payment by personal cheque must reach us 10 days prior to delivery to allow bank clearance of such monies.
8. Cancellation: This is a binding Contract, not subject to cancellation. If cancellation is requested and agreed by the Company, a charge will be made for work already incurred. Such decisions shall be made at the sole discretion of the Company after a 7 day cooling period from the date of contract signing.
9. Law: Nothing in these terms affects the Purchaser's statutory rights.
10. Credit Card Payment : Any payments made via credit card will incur an additional 2.5% charge.